Privacy Policy
Last updated: April 2025
1. Who We Are
The Ranking Room is a local SEO agency based in St. Augustine, Florida. We help small and local service businesses rank higher on Google Maps and Google Search. Our website is therankingroom.org.
2. Information We Collect
We collect information you provide directly to us when you:
- Book a call through our Calendly booking form
- Contact us via email or phone
- Fill out any inquiry or contact form on our website
- Opt in to SMS communications
This information may include your name, email address, phone number, business name, and any details you share about your business or goals.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide SEO services you've engaged us for
- Send relevant updates, follow-ups, or educational content (you can opt out at any time)
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Cookies & Tracking
Our website may use cookies and tracking technologies including:
- Google Analytics — to understand how visitors use our site
- Meta Pixel (Facebook) — for advertising and remarketing purposes
- Calendly — our booking tool uses its own cookies to manage scheduling
You can disable cookies through your browser settings. Note that doing so may affect the functionality of certain features on our site.
5. SMS Communications
If you opt in to SMS communications, you consent to receive text messages from The Ranking Room related to your inquiry or services. Message and data rates may apply. You can opt out at any time by replying STOP to any message.
6. Third-Party Services
Our website uses the following third-party services, each with their own privacy policies:
- Calendly — for booking and scheduling
- Vercel — for website hosting
- Google — for analytics and advertising
- Meta — for advertising and conversion tracking
7. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at the email below.
9. Contact Us
If you have questions about this privacy policy or how we handle your information, contact us at:
The Ranking Room
St. Augustine, Florida
therankingroom.org
10. Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll update the "last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.